Integrity.

Our governance in practice: simple, transparent, and connected. At Tchai, Integrity is where everything begins.

It’s not a rule or a checkbox, it’s the way we choose to show up for each other, for our partners, clients and for the world around us. It’s the way we organize ourselves, make decisions, and keep our work clear and human.

"We believe people thrive when decisions sit where the expertise is."

Our self-managing teams make that real. They keep us close to the work, agile, transparent, and connected, without layers of hierarchy getting in the way. Inspired by the Feng Huang, we see Tchai as a living system, all parts moving in balance, everyone contributing to the whole.

This forward look connects naturally to how we guide our organization. Our strategic team keeps this direction aligned and reflects a mindset rooted in clarity, shared responsibility, and conscious decision-making. We keep opportunities visible for everyone, and we have tools that help people grow, learn, and take the next step when they’re ready. Not through big speeches, but through daily practice and genuine conversation.

Integrity also shapes the way we collaborate outside our walls.
We’ve built long-standing relationships with clients, suppliers and partners who value openness as much as we do. We prefer honest dialogue over perfect reports. We grow together, learn from each other, and choose alignment over pressure.

“And because transparency matters to us, we also share our progress openly.”

We report under the VSMe framework and use dedicated systems to track our sustainability data and our targets in a consistent, structured way. The policies that guide our ethical and collaborative behavior are available on our website, because governance only works when it is visible and understood.