In 2025, awareness began to move. Ideas became actions, conversations shaped decisions, and some of the seeds we planted in recent years started to bloom. Across People, Planet, and Integrity, we sharpened how we measure our impact, worked more closely with partners and suppliers, and kept learning along the way.

Change takes courage: to question what feels familiar and to move forward without knowing where the road leads. It has always been part of Tchai. Over three generations, we grew from making displays to creating meaningful experiences, and from a traditional organization to a company built on trust, ownership, and collaboration. Each generation built forward rather than leaving the past behind.

2025 was also the Year of the Snake, a symbol of renewal. Like a snake shedding its skin, change is not about becoming someone else. It is about letting go of what no longer fits.

This report tells the story of that movement: from consciousness to action, from foundations to measurable progress. Carried by many people, moving in one shared direction.

We are not there yet. But we have started, and we keep moving.

Alongside VSME, which guides our sustainability reporting, we also work with EcoVadis to benchmark our sustainability performance within our industry. EcoVadis evaluates companies using industry-specific scorecards across environmental impact, labour and human rights, ethics, and sustainable procurement.

The EcoVadis Silver Medal places TCHAI among the top 15% of companies assessed worldwide. Our score of 90% positions us even within the top 10% of our sector. An independent recognition of performance beyond compliance.

We see this Silver Medal as a milestone, not an endpoint. Together with our team and partners, we continue building step by step, the Tchai way: Different.

We have always believed in change, not for the sake of doing things differently, but because things can become better. Better for people, for the organisation, for the work we create and for the world around us.

We each experience change differently. One of us is drawn to learning, development and the possibilities within people. The other is energised by seeing ideas become visible and plans turn into something real. Together, we believe change can bring out something better in people, in ideas and in the organisation we are building.

At the end of 2024, we asked ourselves a simple question: if we believed we could create better experiences for clients, strengthen Tchai and contribute more meaningfully to our industry, why would we not do that on a larger scale?

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Sustainability Policies

Explore our policies. Click on the images to open and read them.

Every brand has its own sustainability focus and purpose. Yours is rooted in the values that define you. For us, sustainability is teamwork: when our foundation and supply chain is strong and transparent, it strengthens the brands we work with.